Congratulations on your new DROIX PM14 4K portable monitor! This getting started guide has been created to help you get started, showcasing not only how to use the monitor but also highlighting various features and connectivity options that you might not yet be familiar with. Additionally, it includes some helpful tips and troubleshooting steps in case you encounter any issues.
For Any Questions or Issues with Your Portable Monitor
At DROIX / GPD Store, we take great pride in offering exceptional customer service both before and after your purchase. If you have any questions or experience any issues with a product you have bought from us, please do not hesitate to get in touch. We are always here and happy to assist.
Checking the Contents of the Box
Before using your portable monitor, it is important to check that all the necessary components are included.
DROIX PM14 Touchscreen Model
For the DROIX PM14 Touch screen Model: You should find an HDMI to Mini HDMI cable, a USB Type-C to Type-C cable, and a USB-A to Type-C power cable. For the touchscreen version, an additional USB-A to Type-C data cable is also provided.
DROIX PM14 Non-touchscreen Model
For the DROIX PM14 Non-touch screen Model: This model includes an HDMI to Mini HDMI cable, a USB Type-C to Type-C cable, and a USB-A to Type-C power cable.
Connecting Your DROIX PM14 to a Device
To get started right away, simply connect the supplied HDMI cable to both the DROIX PM14 and your device. Then, plug the supplied power adapter and USB cable into one of the monitor’s USB-C ports. Once your device and the monitor are powered on, you should be all set and ready to go.
In addition to HDMI for video, you can also use the included USB-C to USB-C cable with compatible devices such as a mini laptop or GPD handheld gaming PC. In many cases, this will provide power, video, and data to the monitor. However, some devices may not supply enough power, resulting in the monitor either not powering on or experiencing intermittent issues. For best results, we recommend using the supplied power adapter whenever possible.
Video guide: https://youtu.be/9NpUeLtLnd0
Connectivity Reference Table
| Device | Connection Method |
|---|---|
| Mini PCs | HDMI & charger / HDMI & USB-A to USB-C (for power) / USB-C (for video and power) |
| Laptops | HDMI & charger / HDMI & USB-A to USB-C (for power) / USB-C (for video and power) |
| MacBook | HDMI & charger / USB-C |
| Chromebook | HDMI & charger / USB-C |
| Samsung DEX | USB-C & charger recommended |
| iPad (Lightning Port) | HDMI with Lightning to HDMI converter (not included) & charger |
| iPad (USB-C Port) | USB-C & charger |
| iPhone (Lightning Port) | HDMI with Lightning to HDMI converter (not included) & charger |
| iPhone (USB-C Port) | USB-C & charger |
| Gaming Handheld | HDMI & charger / USB-C & charger recommended |
Touch screen support only for touchscreen model.
Navigating the DROIX PM14 Menu
To access the portable monitor’s menu, press the jog dial. Use the dial to scroll through the options by pushing it Up or Down, press the dial to select an option, and press the Power button to go back one level in the menu.
The menu offers a range of options, including adjustments for picture, colour, and audio settings, as well as language, HDR, and input source selections.
Once you are satisfied with the settings, press the Power button to back out through the menu options, and press it again to close the menu entirely.
Windows Display Settings
A common question is about the display appearing lower quality than expected. This is usually due to the wrong screen resolution being set. The DROIX PM14 portable monitor supports up to 4K resolution, so using a lower resolution like 720P may not look as sharp.
To adjust the display resolution, type “Display Settings” into the Windows search bar and select it from the results.
If the display settings show “Duplicate these displays,” we recommend changing this to “Extend the displays” (to have your desktop spread across two monitors) or “Show only on the portable monitor” (typically labelled as display 2) to achieve the best resolution.
Since the DROIX PM14 is a 4K monitor, you can now adjust the screen resolution to the highest level your device supports.
If you encounter display issues, we recommend checking the refresh rate to ensure it is set correctly, either at 30 or 60Hz. You can adjust this by selecting the “Advanced Display” settings and choosing a refresh rate, such as 60.00 Hz.
Display Troubleshooting
Monitor Flashing or Not Turning On
If your monitor is flashing black or staying in standby mode, the most common issue is insufficient power being supplied to the monitor. Ensure the monitor is receiving enough power, either from the charger or from the device if it is being used to power it. If the problem continues, reach out to DROIX Customer Support.
When connecting the monitor to a phone, make sure that the portable monitor is plugged into the provided power adapter.
Screen Brightness
The display’s initial brightness is set to 30%. You can increase the brightness by adjusting the settings in the menu.
What is Included
- 1x DROIX PM14 Portable Monitor
- 1x Power Plug (EU/US)
- 1x HDMI Cable
- 1x USB Type-C Cable
- 1x USB Type-A to Type-C Cable
- 1x Protective Case
- 1x User Manual